Student Technology FAQ's » Login Problems

Login Problems

Check the following if you are having a login problem

 
  • Canvas - Make sure you are going to the correct URL when logging on to Canvas. You must access the HBUHSD specific Canvas. You can go to https://my.hbuhsd.edu and then click on the Canvas button.  Or you can go directly to the HBUHSD Canvas at https://hbuhsd.instructure.com
    • If you require a password reset for Canvas - click the forgot password link under the login.
  • Aeries - Make sure you are accessing Aeries through https://my.hbuhsd.edu/ then click on the Aeries button for parents & students.
    • If you need your password reset - click the forgot password button underneath the login.

You will need the following information to reset your password:

  1. Student Email address (Not personal email)
  2. Student ID (6 digit number)
  3. Student Birthdate
  4. VPC code
  • Need VPC code - Please contact the front desk of Edison High School at (714) 962-1356.  Please be prepared to confirm your identity when you call.
 
If you are still experiencing issues, please fill out the google form on the bottom of our tech support page.